Terms & Conditions

All business is subject to these terms and conditions unless alternative arrangements have been agreed in writing

  1. Orders and instructions can be placed via telephone, e-mail, in person or via the online form on our website
  2. The placement of such orders shall be deemed as confirmation of acceptance of these terms and conditions
  3. The price chargeable will be that on our published price list when the order is placed
  4. Quotations are valid for 30 days
  5. All prices are subject to VAT
  6. VAT invoices will be issued, and payment is required within 21 days
  7. Our liability is limited to the cost of any orders placed.  We cannot be held responsible for any additional claims for loss or inconvenience however incurred
  8. If payment is not received within 21 days, we reserve the right to charge interest at 8% per annum on any outstanding amounts
  9. All work remains the property of BrassKnocker Enterprises Limited until paid for in full
  10. In the event of any dispute, you should contact us and we will attempt to resolve the issue
  11. If we do not resolve the dispute to mutual satisfaction, the law in England and Wales shall apply.